FAQ
Find answers about our products
Our shoes run small. We recommend choosing one size larger than your usual size for a comfortable fit.
Yes! Our shoes are designed to mitigate pain caused by strain or long periods of walking:
✅ We also provide a size chart to help you with your selection. You can find it directly on the product page.
Yes – the breathable upper material ensures a pleasant foot climate, prevents overheating, and reduces unpleasant odors.
Yes. The special rubber compound provides excellent grip on wet and dry surfaces – ideal for everyday life, work, or the city.
Our shoes have a removable footbed – perfect if you want to use your own orthopedic insoles. This provides flexibility and personalized comfort.
Yes, Snurky are made exclusively from synthetic materials and contain no animal ingredients. They are therefore 100% vegan.
Our shoes consist of a breathable mesh upper, microfiber leather inserts, and a shock-absorbing EVA sole with rubber details.
Yes, these are modern materials that are also used by major sports brands to combine comfort, durability, and design.
They are manufactured in China.
Here you will find answers to the most frequently asked questions
Shipping within Germany and Austria is free on orders over €40.
If you would like to cancel or change your order, please contact us as soon as possible by phone or email so that we can process your request.
Delivery usually takes between 7 and 10 days, depending on your location and shipping options.
We will send your tracking number to your email as soon as your package has been shipped. Please track your order via our tracking page.
Yes, you can return items within 14 days of purchase, provided they are unused and in perfect condition. You can find more information in our return policy.
Yes, return shipping costs are to be borne by the customer.
Our team is ready to answer all your questions.
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